Last-Minute Concierge for Urgent Requests
A flight to bring forward, a room for tonight, a table, a programme that changes along the way: we mobilise our team and partners quickly to identify and coordinate the best available options — and tell you plainly what can be done.
When time is short, method matters
A last-minute request is not an ordinary request made faster. Options close hour by hour, information travels badly, and every call made to the wrong place costs time you do not have. What you need is one contact who understands the request the first time, asks the right people in parallel and comes back to you with verified answers.
That is what we do. TGZ Conciergerie is an independent house operating in Paris, Monaco, Saint-Tropez, Mykonos, Dubai and New York, and coordinating requests elsewhere in the world. Paris and the Riviera are where we come from; our clients write to us from everywhere.
We handle urgent and time-sensitive requests subject to availability and feasibility. We never promise that a table, a room or an access will be secured: we genuinely search, we show you what exists, and when something is not possible, we tell you quickly, with honest alternatives.
Who we work with
Private clients, at the moment the plan changes
- 01
Travellers already on the move
A cancelled flight, a missed connection, a delayed arrival: you are on the road and the programme has to be picked up from wherever you are.
- 02
Families mid-stay
A child unwell the day before departure, extra guests, a day to rethink: the stay goes on, differently.
- 03
Schedules that shift
A meeting brought forward in another city, a dinner to arrange for tonight, a return to move up by several days.
- 04
Clients who do not know us yet
You do not need to be an existing client or a member. A first request, however urgent, is handled with the same care.
What you can hand over to us
- 01
A flight to bring forward or replace
A departure to move up, a cancelled commercial flight: we look at the options available, in private aviation and on scheduled flights, and align them with the rest of the programme.
- 02
A room for tonight
An extended stay, an unplanned arrival, an address that no longer works: we contact the city's hotels and residences and show you what is still open.
- 03
A table the same evening
A business dinner to improvise, a celebration decided in the afternoon: we approach the right restaurants and tell you quickly which ones can welcome you.
- 04
A driver, a transfer, a boat
A car at the airport at short notice, a transfer between two cities, a crossing to an island: we coordinate transport around the real timing of your day.
- 05
An event decided late
Grand Prix, festival, gala or trade fair: we look for the seats and hospitality still within reach, explaining the status of each before you commit.
- 06
Something unexpected on the ground
A gift to deliver, an outfit to alter, a babysitter, a programme to reorganise: the particular requests that fit no box.
A few situations clients bring to us at short notice. For each one, we look for the options available, check them and coordinate how they are put in place.
Our approach
Quick to respond, careful with promises
Immediate attention
A contact is reachable at any hour. Your request is read, understood and set in motion without passing through layers of intermediaries.
A genuine search
We ask our team and partners in the city concerned, in parallel, to find out what is actually available, not what might be.
End-to-end coordination
Once an option is chosen, we fit it into the rest of the day: transport, timings, welcome, information passed on to everyone involved.
Candour, even under pressure
When a request cannot be done, we say so early and plainly, and set out the serious alternatives that exist.
Explore the house
What clients ask us when time is short
We do not quote a standard timeframe, because it depends on the request, the place and the hour. We acknowledge your request promptly, start the search straight away and keep you informed at every step, including when the answer is no.
Sometimes; often not. Through our network and partners, we look for the options that are genuinely available, with no guarantee of availability, and tell you the status of each before you commit.
We tell you quickly, so you do not lose time. We then set out the serious alternatives: another address, another time, another way to organise the day.
No. One-off requests are open to all private clients, including a very first request. Membership is for those who want ongoing support.
We operate in Paris, Monaco, Saint-Tropez, Mykonos, Dubai and New York, and coordinate requests elsewhere in the world. Outside these cities, feasibility depends more on partners on the spot; we tell you so from the start.
Every request comes with a clear proposal, presented before anything is booked. Nothing is committed without your explicit approval, however pressing the timing.
Tell us what needs to change
A few lines are enough: where you are, what you need, and by when. We come back to you quickly with what can be done.